I just worked one of the most difficult groups of my career. It was so much that it was hard but that their expectations were so high. I knew the staff could pull it off but with my job, one thing goes wrong and it all comes down on me. We had a couple of glitches but all in all we did a great job. The group left happy and hugs were given when they left.
It seems no matter how much preparation is done, it never seems to be enought. I'm just glad it's over and now it's on to the next one.
I've been lucky that I was able to take some time off after the group. I worked 11 days in a row and on average 11 hours a day. They did make me come into the hotel for a meeting that I really didn't need to be at. Nothing like selling people on somethine they've already bought.
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